Warranty Terms & Conditions


WARRANTY TERMS

The product is warranted against manufacturing defects and workmanship under normal use and service for the period of 24 months for Submersible Pumps and 12 months for other pumps from the date of Billing.

We undertake to repair the product at our discretion or any part thereof, for which we are satisfied that it was originally defective in material or workmanship, provided that product or its parts are returned to our nearest regional office / dealer or Head Office / Factory on freight paid basis, within the warranty period. This warranty does not cover any consequential damage of any nature. This warranty excludes every condition, whether statutory or otherwise, whatsoever is not expressly set out here.

 

Special Instruction: “ Customers are advised to go through the product manual carefully for proper installation, use and servicing product & genuine spare parts. It is also advisable to go through the company’s published literature, catalogue or other official publication. Any deviation, if made by the customers will void the warranty obligations. Repair by trained mechanics will get you better results.” Original Invoice must be produced at the time of claiming the warranty along with purchase documents.