Return & Exchange Policy

Europumps.in, offers you a 10 days Free Return of the merchandise the customer purchases with us, in case of damage or dissatisfaction.

The Return of the product has to be initiated from the Customers end in coordination with one of our Customer care numbers stated in the Contacts Link.

Europumps.in will initiate a full refund to the client only upon receipt of the product back in own hands. The refund of the funds shall take 7 to 14 days depending on the the payment gateway and the depositing bank's policy.

In certain cases where the customer cancels the product during In-Transit, then the Refund for the product will only be initiated upon receipt of the Shipped product in Own hands. The refund of the funds shall take 7 to 14 days depending on the the payment gateway and the depositing bank's policy.

If in case the client wishes to Exchange the product with a new one, the customers can directly get in touch with one of our customer care numbers stated in the contacts form.

​* In case of any discount given during the original purchase on the product, an equivalent amount will be deducted from the Exchange amount